Asteris Cart troubleshooting

For most Asteris Cart issues, start by isolating the cause with Safe Mode, which reverts to vanilla WooCommerce so you can tell whether the problem is the plugin or something else. Common cases: missing pixel events usually trace to a custom thank-you URL, Apple Pay not showing usually traces to domain verification or an unsupported device, and a layout conflict usually traces to a theme.

First step: isolate with Safe Mode

Turn on Safe Mode. If the problem persists with Asteris Cart stepped back, it is not Asteris Cart.

Pixel events missing

Usually a custom thank-you URL the event was not set to fire on. How to fix pixel attribution →

Apple Pay not showing

Usually a missing domain-verification file or an unsupported device/browser. Express checkout setup →

Layout or theme conflict

[PENDING v1.0 QA: known theme interactions and fixes.]

Still stuck

Contact support → with your WooCommerce and Asteris Cart versions.